With the current concerns about Coronavirus and its ever-evolving situation, the wellbeing and duty of care for our staff and clients is of utmost importance to Accord Mediation.
New Referrals. Our process is to book the person who refers into Accord for a Mediation Information & Assessment Meeting (MIAM) to meet with a mediator to learn about the process and assess suitability of your case. At the same time of the referral we write to the other party inviting them to contact us to let us know if they wish to book for a MIAM.
If both parties attend separate MIAMs and agree to mediate then the next step would be to arrange mediation.
For the foreseeable future we are suspending arranging any New Mediation Information and Assessment Meetings.
For the foreseeable future we are suspending arranging any New Mediation Appointments.
Parties who have ongoing cases with Accord your file will be put on hold and once government advice allows us to return to normal we will review your file and be in contact with you.
You may wish to seek legal advice. A legal advisor will be able to guide you as to how best to proceed with this matter.
If you feel your situation cannot wait for such time, provided you have attended a MIAM or had a Mediation Appointment we will, upon request, endorse the relevant Form (FM1, Form A or C100) for you or your solicitors to submit to Court under the Pre-Action Protocol.
Our telephone lines and emails currently will be open 10.00am until 2.00pm Monday – Fridays.
Our policy may change as government advice becomes clearer.
Please rest assured that we are doing everything we can to continue to provide exceptional service, safely and without minimum disruption in these difficult times.